1. Is it convenient to replace the photo paper, How often does it change?
Very simple, it can be completed in 1 minute. A roll of photo paper can take 700 sets of photos, if using 50 sets per day, it will be replaced every 15 days. The operation is very simple, and the merchant management backend can monitor the remaining amount of photo paper, provide warning and reminders for photo paper, and ensure normal business operations
2. How long does your after-sales guarantee? How to connect if there are any question after ordered?
Warranty 1-Year, Lifetime remote Maintenance, The machine itself is extremely stable. The machines used in 2016 are still operating normally. If any problems, the machine can be remotely operated and debugged. After placing an order, There will be a one-for-one customer service team for you at any time you need.
3. What is the difference between you and others?
Our Factory have 16 years of technological research and development, 8 years of product polishing, have made our machines more stable and without worrying about after-sales issues; Own ourselves factory with software research and development team, supporting comprehensive customization; Experience in operating 6000 stores, including address selection suggestions, decoration suggestions, and operational suggestions; Continuously iterate playing/using methods, functions, and system versions, upgrade remotely, Business Philosophy: No one I have, I have excellent!
4. If I want to adjust the picture frame by myself, can I adjust the interface myself?
Yes, it supports customized the display page and frames self-upload function. If you need this function, please communicate and confirm before placing the order.
5. How many types of frames do you have on the machine? Is it too single or not innovative enough?
There are 30 popular frames with in the machine software, which are updated periodically for different holiday themes, and also supports customized exclusive/personal frames
6. What is the payment method about your machine and how about the payment in my country?
Payment support: WeChat QR code scanning, coins, cash, Octopus, Linepay, credit-card pay, and support access to various global payment systems. WeChat pay in China, the others with cash payment.
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